Delete Jira Software from organisation

Bradley Rees

Hi I'm trying to delete Jira Software from my account, but I'm only able to cancel it. I have the delete button click it, type "CANCEL" says its cancelled, I can use it till July 16. I then try to delete the organisation and it says I have products that I need to delete?

 

So my question is how can I get rid of Jira Software so I can delete the organisation?

The first one I created was essentially a test ground so need to get rid of this one, new name, new url, new site etc.

Trudy P Claspill

Hello @Bradley Rees 

Welcome to the Atlassian community.

As noted in this article it takes some time for Atlassian to process the cancellation request and remove the product from your site/organization. You are not able to force an immediate deletion.

You will have to wait for Atlassian to complete the process of cancelling your subscription and removing the product.