nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Elements Connect admin page empty

HUP GmbH

Hi,

I installed the "Elements Connect" plugin in our jira cloud and wanted to test it, but the admin page is blank.

Does anyone has any clue?

Thanks and best Regards,
Roland Siegel

Screenshot - 22.06.2023 , 12_39_48.png

Accepted answers

HUP GmbH

Hi Elyes and thanks for reaching out.

I already found the source of my problem:

Third party cookies have to be allowed for the atlassian jira site.

Maybe sth for your documentation.

Best regards,
Roland Siegel

All comments

Elyes Gannoun [Elements]

Hello Roland,

I'm Elyes, Elements Connect Cloud product manager.
Let me try to figure out what is happening here.

First question here, are you using private mode? And is it still blank if you disable some of your browser's plugins?

I just saw your ticket raised in our support platform, we will take if from here

Kind regards,
Elyes

HUP GmbH

Hi Elyes and thanks for reaching out.

I already found the source of my problem:

Third party cookies have to be allowed for the atlassian jira site.

Maybe sth for your documentation.

Best regards,
Roland Siegel

Elyes Gannoun [Elements]

Roland,

We will sure update our documentation, thanks for your appreciated feedback.

We hope that you'll find your happiness using our app! Feel free to reach out should you need any help.

Kind regards,
Elyes

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud

elements-connect