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way to make list of tasks(tickets) that are planned to a user ?

Bala_zmoaq0

Im a QA lead, We use to assign the ticket to devloper and no field for QA who test it.

My problem is, i have assigned(not assigned in jira) list of ticket to a QA team member in an priority order.

I would like to do this in JIRA (similar to kanban board) where it will have column as name of each team member and i need to list the tickets in an order i want them to take one by one.

Please suggest the best way.

Accepted answers

John Funk

Hi @Bala

There are probably a couple of ways to accomplish this. One is to create a custom field for QA Tester or QA Analyst as a single user picker field. Then you can populate that field at any time.

Then I would create a board using a filter where that custom field is not empty. Then on that board, you can drag the cards into the correct order you want them tested when they are ready.

All comments

Diogo Teles_zhgoui

Hi @Bala ,

Let me summarise the question so you can tell me if I understood it correctly.

You have Jira issues (ticket) to a developer but also want the same ticket to be associated with the QA tester, a different person.
Do you want a board that shows your QA testers what they have to test in a way that only shows each tester their work?
On that board, the cards must be organised so that the card on top is always the next job for that QA tester.

Is this correct? If not, could you help me correct my interpretation?

Thank you!

Bala_zmoaq0

Yes @Diogo Teles Correct.

Diogo Teles_zhgoui

Brilliant, thanks for confirming @Bala

There are different ways to tackle this. This is how I would approach the situation. I assume your issues exist in a Jira Software project, and you use the Kanban project type.

Here are the steps

Assign work to the testers by creating a subtask to the main ticket. For example, if the ticket is a Task to deliver feature A, create a sub-task on it called QA Feature A. Set the assignee of the sub-task to be the QA tester
Set a due date to the sub-task, and if required, set a priority (you may need to add those fields to the sub-task screen, and you need the schedule issues permission in that project)
Create a new board in the project with a descriptive name (e.g. QA Board)
Configure the board filter query only to capture subtasks of the project assigned to your QA group members (e.g. AND membersOf("QA") ). You can refine this query further to make the board's scope more accurate; for example, add summary ~ "QA", which will only capture subtasks with QA in the summary.
In your board filter query ORDER BY the way you want tickets to appear on the board for each user, for example, ORDER BY priority, duedate
Share the board with the team and train them on how to use it

Your testers can go to this board and click the "Only my issues" subfilter. This will show them only their issues (you can also force this in the board filter query by adding the currentUser condition, but I would not do that)

Once they click that subfilter button, they will show a board with columns for the subtask workflow (e.g. to do, in progress done) where the top card of the to-do list will always be the next job to do, based on the criteria you defined (priority and due date).

If you want the order of work to be different, all you have to do is adjust priority.

John Funk

Hi @Bala

There are probably a couple of ways to accomplish this. One is to create a custom field for QA Tester or QA Analyst as a single user picker field. Then you can populate that field at any time.

Then I would create a board using a filter where that custom field is not empty. Then on that board, you can drag the cards into the correct order you want them tested when they are ready.

Bala_zmoaq0

Thanks for the help .
Creating subtask is an additional work to QA. We already dealing too much.

What i was thinking is, Creating a board with column name with "Tester's name" and list it.

The problem is, each column requires unique "Status" but i want to use the status called "Ready for QA" in each column.

Is there way to achieve something like this @Diogo Teles @John Funk

Screenshot 2023-06-22 183522.png

Above approach will help me to handle the QA's who are working on multiple projects.

Bala_zmoaq0

Thanks.
If i do so, will show up here in swimlanes ? Screenshot 2023-06-22 184722.png

John Funk

You can base the Swimlanes on JQL and do that, sure.

Bala_zmoaq0

I created a custom field as QA analyst but i don't see that in Swimlanes. Am i missing anything @John Funk

This is my JQL

project in (IOSVII, COM, ADVII) AND status in ("Ready for QA","QA Started") AND type in (Epic, task) and "QA Analyst[User Picker (single user)]" in (557058:2f797bb3-c8f9-4ef6-85a9-23da3dd584188) ORDER BY Rank

Definitely i want my custom field in Swimlane. Otherwise this kanban board will not be so useful to me.
Please help further.

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