When we have users submit a ticket through our portal we are looking to have a page pop up that says something to the effect of "Your ticket has been successfully submitted..." and some other options. Is that possible to add/change?
Thanks!
Ismael
Hi Ismael,
Unfortunately, I don't think you will be able to do that with out of the box JSM. There are some add-ons that might accomplish that for your such as:
https://marketplace.atlassian.com/apps/1218221/feature-bundle-for-jira-service-management?hosting=cloud&tab=overview
Or the Refined app.
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