Kanban board filter for verifier's tasks when assignee is also on the board

Question

Hello, I have a team kanban board that we use for our daily scrums, which includes our devops, dev and QA team members. The board includes tasks that will have a dev as the Assignee, and a QA person as the Verifier. These tasks only show up as part of the dev's work. So, it's a bit harder (during the standup) to see how many tickets each QA person is going to verify/verifying, and difficult to find the tasks while the QA person is giving their daily updates.

1. Is there any way to have tasks show up in both the Assignee's swimlane as well as the verifier's swimlane?

OR

2. When the status changes to "in verification", could it disappear from the Assignee's swimlane and appear in the Verifier's swimlane (if it cannot appear in two at the same time)?

For QA swimlanes, I have filtered to include when they are both the assignee as well as the verifier. If the assignee is from a different team and therefore does not have a swimlane on the board, the task will show up for QA. But, most of the time the ticket only shows up in the assignees swimlane. I have also tried a filter like this for QA: "Assignee = QAperson OR (status = in verification AND verifier = QAperson)" but the parenthesis kept dropping off.

Thanks!

Bill Sheboy · Answer

Hi @Kelly Mullen -- Welcome to the Atlassian Community!

As you describe your team using a Kanban board, displaying the same Jira issue multiple times on a board seems misaligned with Kanban ideas and the practice of a board helping to minimize work in progress (WIP).

Consider instead trying this...

* Disable swim lanes on the board
* I hypothesize you already have board columns (and status values) matching your team workflow, so that already shows the WIP level by column
* Then consider adding your Verifier field to the cards on the board.  Your project admin can do this for a company-managed project board.

Those things will help limit WIP and make visible who currently has (and who might have upcoming) work.

Kind regards,
Bill

Ojase Emmanuval · Answer

@Kelly Mullen An issue will only show in the first swimlane that selects it. So swimlanes may not work for your use case. I suggest to make use of Quick filter.