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In an automation rule I need to set the due date 3 months later the ticket had been created.

Sofia Grunspan_aup5da

I'm working in a automation rule and I need to set the due date 3 months after the creation date of the ticket.

For example if the ticket was created 1 January, the due date would be 1 April.

How can I set that with smart values?

Thanks

Accepted answers

Mark Segall

Hi @Sofia Grunspan - You should be able to do it like this:

{{issue.created.plusMonths(3)}}

All comments

Mark Segall

Hi @Sofia Grunspan - You should be able to do it like this:

{{issue.created.plusMonths(3)}}

Sofia Grunspan_aup5da

I've used it but didn't work

Mark Segall

Can you please share a screenshot of your rule's audit log?

Sofia Grunspan_aup5da

It appears like success but the value is empty or not shown

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