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Unable to Integrate Jira Cloud and Jenkins server using Jira Cloud Sites Plugin

CD QA

Hello Team,

I am having trouble integrating Jira Cloud and Jenkins server using the Jira Cloud site plugin. I followed the documentation provided in the link below, but I'm encountering an error message: "Failed to resolve Jira Cloud site: cdqademo1.atlassian.net".

Link: https://support.atlassian.com/jira-cloud-administration/docs/integrate-jenkins-with-jira/

Please note that "cdqademo1.atlassian.net" is a valid Jira Cloud site.

I would greatly appreciate your assistance in helping me integrate my local Jenkins server with Jira Cloud.

Thank you.

integration fail.png

Accepted answers

Sanjen Bariki_rtm841

Hi @CD QA ,

Welcome to Atlassian community!

You just need to add the add the Full base URL of your Jira cloud site, As I can see the added cloud site is not valid. Please add the full base URL, you can find the Base URL from the Jira general Configuration and Also please check again you Secret, you need to add the Token in Jenkin to pass the secret. Sometimes It shows this error might be related to Secret issue So First change the Base URL Of its doesn't work then try to check the secret again.

Below I have added the Atlassian documents, If you get a chance please go through the Documents.

Integration with Jira cloud to Jenkin

Please Accept the Answer If it helps you 😊.

Thanks & Regards

Sanjen Bariki

All comments

Walter Buggenhout

Hi @CD QA and welcome to the Community!

You may want to provide the full url to your cloud site, i.e. including the https:// part.

Hope this helps!

Sanjen Bariki_rtm841

Hi @CD QA ,

Welcome to Atlassian community!

Below I have added the Atlassian documents, If you get a chance please go through the Documents.

Integration with Jira cloud to Jenkin

Please Accept the Answer If it helps you 😊.

Thanks & Regards

Sanjen Bariki

CD QA

Hi @Walter Buggenhout Good Day & Thanks for reply !

But when I include "https://" in the cloud site name, I receive an error message stating, "Site name is invalid. Paste a valid site name, e.g. sitename.atlassian.net."

PFA,

CD QA

Hi @Sanjen Bariki Good Day & Thanks for reply !

In the third step of adding OAuth credentials to Jenkins, I couldn't find any field to enter the client ID in the Jira Cloud Site.

PFA,

Sanjen Bariki_rtm841

Hi @CD QA ,

You have add the token in the secret.

Regards,

Sanjen

CD QA

Hi @Sanjen Bariki

Yes, but still it doesn't work

진송희

hi. did you solve it? i have a same problem.

Mark Rekveld - Marvelution

Hi @진송희

If the official app to integrate Jenkins with Jira is not working for you, then you could also try the original Jenkins for Jira app (disclaimer: I'm the developer behind the app), it also supports more job types in Jenkins and provides more features in Jira.

Cheers,
Mark

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