Will customers be notified automatically after being imported to another cloud site

Katarina Puchrikova

Hi,

I'm exporting JSM cloud and importing into a new one (for testing purposes) and I'm wondering if customers will be migrated too and will they be notified automatically about being imported into a new site?

Thanks,

Katarina

Suzi Firth

Hi @Katarina Puchrikova ,

When I did this, ensure you have switched off your welcome email notifications and either set your notification scheme to None, or at the very least remove the reporter from all notifications.

 

Kind regards,
Suzi