Create project error

Question

Hi there,

When trying to create a new project and want to enter the Key for it the text keeps vibrating and wouldn't let me amend it. Then when I go to the Project Lead and want to enter it, an error pops up saying 'The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.' See screenshot below.

Do you have any ideas of what could have caused this?

Thanks,

Zsuzsa

Error message.PNG

zgaspar · Answer

Will surely do that!

Cheers!

Zsuzsa

Ignacio Pulgar · Answer

Http error 500 is an 'internal server error'.

Open a request with Atlassian Support here: https://support.atlassian.com/servicedesk/customer/portal/23

zgaspar · Answer

ajax[48595908] error : { successful  : false, status      : 500, statusText  : error, hasData     : true, readyState  : 4, requestId   : 48595908, aborted     : undefined, }