Send an Email Once when Parent is created

tracey.fudge

I would like to send an email notification to the reporter once a parent task is created (for us that is a marketing campaign). 

 

The reporter is always a campaign manager on our team and the idea is in the email to include the 1) newly created campaign name (which is populated in the description field via other automation that is built) and 2) the link to the issue.

 

I have built other automation for emails, but for some reason this one is not working.  I am filtering for my name, so that I can test and not bother others

 

 

Trudy P Claspill

Hello @tracey.fudge 

In what way is the rule "not working"? What result are you expecting that you are not getting? What does the Audit Log say for execution of the rule?

Is the condition in this rule that checks the Campaign Name field dependent on the other rule that you mentioned?

1) newly created campaign name (which is populated in the description field via other automation that is built) 

If so then that other rule probably has not yet been triggered at the time that your rule for sending the email gets triggered.