Approval Buttons in Custom Email

Jarrett Trapani_rouz08

Hi so I have an automation currently sending reminder emails to approver groups if they have not yet approved a ticket after 24 hours. That being said I need to have the approve and decline buttons appear in this custom email. Just like the built in JIRA approval emails, but I need it to say custom stuff. So using the send email action in JIRA automation can I use a smart value or some code to get the approve and decline buttons to appear?

John Funk

Hi Jarrett - Welcome to the Atlassian Community!

It's quite a work around but has worked in the past - give this article a read and see if it helps you. 

https://community.atlassian.com/t5/Jira-Service-Management-articles/JSM-Approvals-by-Email-with-a-work-around/ba-p/1696674#M699