When specific users make updates to existing tickets or create tickets, email notifications are not received.
Example- Employee "A" creates a ticket and assigns the ticket to Employee "B" along with adding Employee "B" as a watcher and tagging the user in a comment. Employee "B" does not receive an email notification stating that Employee "A" has made any updates to the task. This is occurring on several project boards and with several users.
However, if Employee 'B" responds to Employee "A"'s ticket, an email notification is received by Employee "A". We have checked to confirm that the issue is within JIRA.