nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Link issues doesn't work with else-if block

Emma Ivarsson_7kkjjd

I've been creating automations that copy JSM tickets to Jira Software (in case further development is needed).

It works fine when the JSM project correspond to exactly 1 Jira Software project, but in some cases I need an if-else block to create the new issue in the right project and then the Link issue at the bottom doesn't work.

Please see attached image. The trigger doesn't show but isn't needed to understand the problem. All else-if components look the same.

Error message: "Error linking issues

: At least one of 'id' or 'key' is required to identify an issue."

Accepted answers

John Funk

Hi Emma,

Try moving the Link issue action under the Create issue action. Then change to link it to the Trigger issue.

All comments

John Funk

Hi Emma,

Try moving the Link issue action under the Create issue action. Then change to link it to the Trigger issue.

Emma Ivarsson_7kkjjd

I already tried this but it makes the automation too long as there are like 20 else-if options.

John Funk

But did it work? And if so, that's what you will need to do. You can copy the component and move it to the right location quickly.

Emma Ivarsson_7kkjjd

I see what you mean now! If I don't make it a separate action it does work! Thank you!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management