Can you embed two date fields together after a portal request is made

Question

Does anyone know if you can embed a custom field into the summary field after the request is made?

example

project request = summary

plus project cost code

hit submit

then combine the fields

project code+ project request in the summary field

or do they always need to be separate fields

summary and custom field?

Joseph Chung Yin · Answer

Take a look at my automation rule -

In my rule, I want to update the existing summary field and append the Country City field value when the field changed.

Hope this gives you some ideas.

Best, Joseph

Troy Edmonds · Answer

Do you have a sample?

When I try it it clears the custom field and removes the summary

replacing it with the custom field contents

I want to merge the two

project code(custom field) +project summary (summary)

thank you

Joseph Chung Yin · Answer

@Troy Edmonds -

You can create automation rule to update the existing Summary field after the issue is created.  The triggering event will be Issue Created, then create an action of Edit Issue to update the original Summary field value of the issue.

NOTE - You need to be aware that the Summary field has a 256 characters limitation as far as I know now.

Here are the reference page that you review on Automation for Jira -

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ - Overall reference

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC - Automation rule template library.

https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/ - Smart values to be used in the automation rule to expand the functionality.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ - Smart values focusing on "Issues" related data.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ - Idenifying smart value for fields that you want to access/use.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.