set fields via incoming webhook

Question

Hi, I am trying to create ticket and fill fields according to this data. i want to use "hire date" and "last name" . i tried few smart values but not working

{{webhookData.employees.LastName}}
{{webhookData.Last.Name}}
{{webhookData.Body.LastName}}
{{webhookData.Body.Last.Name}}

Mikael Sandberg · Answer

What data do you get if you use {{webhookData.employees}} in a log action? Basically just go down the levels in the JSON file that is coming into the webhook to figure out what gives you the data.

Nodar Vardiashvili · Answer

I tried this but get empty fields

Mikael Sandberg · Answer

How about {{webhookData.fields."Last Name"}} and {{webhookData.fields."Hire Date"}}?

Basically you have to figure out the data coming in, {{webhookData.fields}} should give you both values you are looking for based on your log.