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Adding field value in description field

Cindy Vel

Hi,

I'm trying to add the reporter's email inside the description field of an issue. Unfortunately, adding the reporter's email erases the previous content written by the reporter inside the description field, so only the reporter's email is left once the issue is created.

Is there a way to add this without needing a ScriptRunner?

Thanks for your suggestions.

Regards,

Cin

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Cindy Vel and welcome,

try to use an Automation. Please take a look to the following thread that contains an example with append https://community.atlassian.com/t5/Jira-Software-questions/Automation-to-append-CF-value-to-Summary/qaq-p/1957317

Hope this helps,

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @Cindy Vel and welcome,

Hope this helps,

Fabio

Cindy Vel

Hi @Fabio Racobaldo _Catworkx_

Thanks for the post. Unfortunately, it's not working for me. I was testing first with the asignee email rather than the reporter.

Screenshot 2023-06-14 004544.png

I have added it but it ignores the asignee email. On the other hand, if I create a variable and add the issue.asignee.emailAddress, it only posts the email and erases the description.

Not sure if perhaps I'm writing this wrong or I need a custom field specifically for this.

Fabio Racobaldo _Catworkx_

hey @Cindy Vel ,

try the following :

"description": "{{issue.description.concat("{{issue..assignee.emailAddress}}")}}"

Cindy Vel

Hi @Fabio Racobaldo _Catworkx_

It's working now, thanks!

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