I need to add field on screen

Question

Hi Team,

I want to add the fields on the below screen (the screen i am getting while moving the ticket from one state to another). How can i do it?

Riddhi Kshirsagar · Answer

I am working on company managed project.

Mark Segall · Answer

Hi @Riddhi Kshirsagar - This is defined in the workflow.  Since there's already a transition screen, you'll just need to find which one to modify.  I would take these steps (note - You need to be Jira Admin):

* Navigate to the issue workflow
* Click on the transition in question (looks like "Escalate")
* Click Edit
* Note the screen that has been assigned to the transition
* Navigate to Settings >> Issues >> Screens
* Search for the screen captured in step 4
* Update the screen with the desired fields

Dave Mathijs · Answer

Hi @Riddhi Kshirsagar

I Jira Admin would have to create a transition/workflow screen with the necessary fields (the comment field is always part of a transition screen) and then add that screen to the designated transition between two statuses.

Just to be sure: Do you know if you are working in a company-managed or team-managed project? You can see this in the bottom-left of your screen when you're in the project.