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Summary filled with custom fields

Thomas Griem

sound profane...

I want to set the summary of a new ticket filled with the content of two custom fields.

I already created the automation, condition established. But when I try to select the custom fields, nothing will be written in the summary.

Last step in the automation:

Edit Issue --> Field selected: Summary

What do I have to write in the field?

Accepted answers

Manoj Kumar Gangwar

Hi @Thomas Griem ,

You can add the custom fields value under the Summary field.

Example- {{issue.customfieldvalue}} - {{issue.summary}}

All comments

Manoj Kumar Gangwar

Hi @Thomas Griem ,

You can add the custom fields value under the Summary field.

Example- {{issue.customfieldvalue}} - {{issue.summary}}

Evgenii

One small correction:

{{issue.customfield_12345.value}} - {{issue.summary}}

Thomas Griem

and thats the point. I have no more clue, where to fill in and how to write the specific field.

do I have to paste it in the field direct below the selected/choosen field "Summary"

or in the "Addition fields" field?

and if I want to paste just the content from the two cuistom fields:

or ?

Manoj Kumar Gangwar

Paste it inside the Summary field

{{issue.customfield_10567}} - {{issue.customfield_10568}} - {{issue.summary}}

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