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Automation copy from parent issue does not work

Christian Völker

Hi,

I´m trying to automate that 3 costum fields get filled automatically, when a new issue is created and the parent link is know. Everything what I tried doesn´t work it always result in the information "Can´t find issue to copy". Even my parent if cause brings the result that the parent link is there. See picture below

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Manoj Kumar Gangwar

Hi @Christian Völker ,

Click on the edit issue fields>>then after adding the fields>>click on three dots>>select copy data from parent issue.

Christian Völker

@Manoj Kumar Gangwar
I did this already. See picture below

So there needs to be another reason. Hope anybody could help me.

Manoj Kumar Gangwar

Can you try to use the Branch rule/related issue > Stories(other issues in epic) ?

Christian Völker

do you mean like this? Or should i put it somewhere else?

Andras M

Hi, would it be the problem, that the rule has no access (scope) to the parent issue?

If this is a Project rule and the parent issue is in another project, I guess, JIRA cannot "clone" the FixVersion value from it... so the rule should be set as Global rule.

You need to make the rule multi-project or global.
But this is just a guess.

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