Hello,
After years loving using structures plugin in Jira On Premise, our company is moving to Jira Cloud and we are having to rebuild our structures.
One of the things i found very useful was to be able to reference within a formula the value of the custom columns that i had added in the structure. How should i be able to do this now?
An example:
- I create several time in status columns with different combinations of statuses
- I would then later calculate the "item health" based on the outcome of the validation of the values in the time in status columns. For example if "time since created" and "time in awaiting answer" higher than 10 days, then i would expose that our answer is delayed so i could easily see which tickets required a quicker action.
Could you please help?
