Automate transition when an issue date has been passed by 1 day.

Question

Hey there! Very new to JIRA, and I mostly use it for trying to automate some Ops functions in our company. Not a regular user of JIRA by any means.

I'm trying to figure out a way to create an automation of a transition of a card based on when the date of a particular issue on the card has passed.

For example -- The card has an issue named "Return Date" set to 6/7. On 6/8, I'd like JIRA to automatically move the card to a new status.
I think the second part of the JQL search and execute function is:

= startOfDay ("-1d")

But I'm not sure how to indicate the custom issue. Any help would be greatly appreciated!

Ali_ineag1 · Answer

Oh, great point! Yeah, I would want anything with 1 day past or more to transition regardless of status. Thanks!

Bill Sheboy · Answer

Hi @Ali -- Welcome to the Atlassian Community!

Adding to Trudy's answer and the JQL you are using...

Please consider there can be delays in rule execution due to errors and outages.  What would you want your rule to do when more than one day has passed, and so the condition will never be met?  Considering how to handle such cases will reduce the need for manual clean-up if the rules skip a day (or more).

Kind regards,
Bill

Bisrat Shebeshe · Answer

Hello @Ali

You can indicate the specific issue using the text included in the issue summary, you can specify further by using the project name and issue type.

For example if you want to specify the issue issue named "Return Date", you can use the JQL query:

summary ~ "Return Date" AND created >= -1d