You're Jira User, Password Reset Email Isn't Coming

Question

Hello When I say I forgot the jira user password named x@x.com.tr, the password is not reset.

Andy Heinzer · Answer

Hi @Hakmar Express Bilgi Teknolojileri

I found that there was a suppression on our side for your email address.  I have removed this.  Please try again, you should now be able to receive these kinds of emails from our services.

Regards,

Andy

Brant Schroeder · Answer

@Hakmar Express Bilgi Teknolojileri Welcome to the Atlassian community

I will escalate to Atlassian.