I'm trying to create an automation rule on JIRA based on which team an issue is assigned to

Tony Parsons

When I am setting up the component, there is an option for the field called 'Teams' but I don't think it's the custom field called 'Team'. I've come to this conclusion because the teams available are team 1 and team 2 but those aren't the teams I've created.

This is the field I've selected: 

And these are the options it gives me: 

Team 1

Team 2

But these are the teams I have created: 

What I am trying to achieve here is to clone issues from a project and add them to another project based on the team assigned 

I tried to use chatGPT for the Json object and this is what it gave me: 

{
"update": {
"labels": [
{
"add": "cloned"
}
],
"issuelinks": [
{
"add": {
"type": {
"name": "Cloners"
},
"outwardIssue": {
"key": "{{issue.key}}"
}
}
}
]
},
"fields": {
"project": {
"key": "{{#if (equals team 'Dev Team')}}IN{{/if}}"
}
}
}

But the Json object is returning the error:

'Error while parsing additional fields - Closing tag (if) does not match opening tag (if (equals team 'Analytics'))'

Valerie Knapp_dpp5c6

Hi @Tony Parsons , thanks for your question.

I have understood that you want an automation to clone an issue into the project where it will be worked on using the value from a custom field, Team.

Please take a look at this rule from the Automation library -

https://www.atlassian.com/software/jira/automation-template-library#/rule/140670

I think you are missing the IF condition, so, you have a trigger to say when to call the rule, then an evaluation of a field, in this case, Team, to then have an action to clone into this project or that project.

I hope this helps but if not, please give us your feedback and either I or someone else will try to help.

Cheers