Can't create issue from the template

j.wijnands

Hi all,

I'm trying to import tasks from a template board into other boards. For some boards this does work and for a some it doesn't. Jira gives me the following error:

Can't create issue from the template!
Unable to match Taak issue type with any of the issue types available in the 10613 target project.

I've already make all fields inside the Task the same. I also have checked  all the other settings and make the columnnames on the board the same as in the template(I don't think that this should be the reason?).

What can I try next?

Minh Nhat

Hello,
I think to troubleshoot the issue of being unable to import tasks from a template board into other boards in Jira:

- Check for issue type compatibility: Make sure the issue type "Task" exists in the destination project (with the same name and configuration as in the template board). Check that the issue types on the source (template) and target boards are the same.
- Check project settings to ensure issue creation with the "Task" issue type is allowed.
- Confirm correct field mappings between the template board and target boards.
- Check your permissions and project roles for issue creation and issue moving permission
- Review the configuration settings of both the template board and the target boards to identify any inconsistencies.
- Test with a different template to identify the source of the issue.
- Contact Jira support or your administrator if the problem persists.

I hope this information helps!