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Unable to trigger Jenkins job on JIRA status and comment change?

I have first integrated the jira with jenkins that is perfectly working and i can see in the jira ticket backlog but its not getting trigger on status and comment change?
Can anyone please help

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Sanjen Bariki_rtm841

Hi Team,

Could you please check the Jenkins log ..?

If possible, Could you please share that log key points..?

Regards,

Sanjen Bariki

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