Jira Automation Rule - Trigger Updates to Related Test Cases in Zephyr?

Question

We use zephyr for testing.  When a bug is found, it is created from the test execution step in Zephyr.

We would like to create an automation rule so that when that bug, created from the test execution, changes to status "retest", the test execution status from where the bug was created also changes to "retest".

It appears the test executions are not linked to the Jira bugs, even though we have these settings enabled in Zephyr, with relation = "relates":

This is the automation rule we have so far:

This is the audit log, where CMSUAT-31 is the bug created from the test execution not found:

Any ideas would be greatly appreciated!

Thanks,

Nikki

Nikki Hylton · Answer

Thanks so much, @Trudy P Claspill! The permissions are set - users creating the bugs and Project Role (atlassian-addons-project-access) have the link issues permission in this project.

We reached out to Zephyr support and they responded yesterday - "we can confirm that Jira automation rules will not work with Zephyr Testcase executions as it is not supported functionality".. So it appears we are out of options at this time.

Thanks again for your effort to help with this!

Nikki

Trudy P Claspill · Answer

Hello @Nikki Hylton

If the link between the Test and the Bug issues are not being created then the automation will of course not work.

I have not worked with Zephyr myself, but the documentation seems to indicate that the links should be getting made.

What are the allocation for the Link Issues permission in the project(s) where the Test and Bug issues exist? Do the people creating the Bugs have the Link Issues permission? Does Project Role (atlassian-addons-project-access) have the Link Issues permission?

If the permissions are set correctly then I would recommend you contact the Zephyr app support team to ask for help determining why the links are not being created.

Nikki Hylton · Answer

Hi @Trudy P Claspill - just checking in to see if you have any insight with the additional details provided?

Thanks so much,

Nikki