Hello,
Is it possible to set JSM project permissions not to prompt for a login for external customers to create a request on the portal for a specific project? Not for the entire JSM projects.
Thank you.
Hi @Elif Alverson ,
You can make the changes under project settings>>Customer Permission.
@Manoj Kumar Gangwar , Thank you for your response. I have tried that before I post this question. Unfortunately when I click the "change the customer access settings" it takes me to the customer access portal and the changes you make there will impact all the JSM projects.
First, you have to enable that option then it will work. After that you have to check other projects and make sure their Portals are not shared public.
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