Notifications for Issues Moved to New Project

Question

Hello Friends,

I currently have automation set up to send me an email when anyone in our company creates a new issue for my Project.  It works great.

Today I found a gap.

If someone takes an existing issue in one project and does a Move to my project, I don't get a notification.

Can this be fixed.

Thank you!

Cyril James_leu7ov · Answer

thank you, let me try

Giulia Silvia Canhete Rocha · Answer

Hi!

Can you please share with me the automation? I was looking for a notification tool and didn't found it.

I think you can duplicate the automation and use the trigger "When a Ticket is Moved" and put the details like: for [YOUR PROJECT NAME] project and should work fine.

Let me know if it's worked.

Thank you