nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Putting inline attachments and images in descriptions while using forms?

bryan.baumann

I work in a Triage team and I am putting together a JSM project for us. I feel like its missing some of the functionality in other Jira projects.

When putting in Jira tickets we were able to put images and attachments inline in the description. This is very useful.

When I built out a request for using fields, this seems to not be an option. There is a paragraph field in forms but it is words only. Am I missing something here?

Accepted answers

Mikael Sandberg

Hi @bryan.baumann,

Welcome to Atlassian Community!

JSM has two different forms, request forms and Forms (formerly known as ProForma forms). Based on your description you are using Forms as your intake. Currently Forms do not support rich text fields. So you should look at using the request form as your intake since that has the regular description field that you are used to which allows you to add inline images and attachments.

All comments

Mikael Sandberg

Hi @bryan.baumann,

Welcome to Atlassian Community!

Mikael Sandberg

You can find the request form if you go to Project settings > Request types and select one of the requests that you have configured.

bryan.baumann

Thank you, that was very helpful. That seems like a very nice thing to get added.

bryan.baumann

@Mikael Sandberg I was doing some tested, it seems that when I am using the portal to put in requests it doesn't work no matter what description I use. The Form which does not support rich text and using the request for description.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management