Hi, I'm attempting to add flags to any of my tickets on any project. In my previous company, I would click here, and find the option to add a flag and see my ticket highlighted before. I would like this ability in my new jira. I can see the custom field 'flagged' is locked, and it has a default screen (which is associated to all my projects), please see below Flagged ticket information: The context seems okay, as you can see below it says it's applied to all the issues of any type: On find my field it seems ok: Although the global settings seem fine, in my project settings->issue layout, when I add 'flagged' in to any of the section (descriptive/context or view when hidden area), it will stay, until I save. Then it will go back to Field list (as if I didn't assign it to my jira). Please see below: Also just for some further context, I've added it in my screen where I should expect to see it for all projects: Sorry if this was confusing, I just wanted to give some context to the situation! Many thanks, Ahmed

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Unable to add flags to tickets

Ahmed Daoud_23k2bl

Hi,

I'm attempting to add flags to any of my tickets on any project. In my previous company, I would click here, and find the option to add a flag and see my ticket highlighted before.

I would like this ability in my new jira.

I can see the custom field 'flagged' is locked, and it has a default screen (which is associated to all my projects), please see below Flagged ticket information:

Screenshot 2023-05-30 at 17.37.53.png

The context seems okay, as you can see below it says it's applied to all the issues of any type:

Screenshot 2023-05-30 at 17.39.11.png

On find my field it seems ok:

Screenshot 2023-05-30 at 17.40.35.png

Although the global settings seem fine, in my project settings->issue layout, when I add 'flagged' in to any of the section (descriptive/context or view when hidden area), it will stay, until I save. Then it will go back to Field list (as if I didn't assign it to my jira). Please see below:

Screenshot 2023-05-30 at 17.43.14.png

Also just for some further context, I've added it in my screen where I should expect to see it for all projects:

Screenshot 2023-05-30 at 17.45.46.png

Sorry if this was confusing, I just wanted to give some context to the situation!

Many thanks,

Ahmed

Accepted answers

Walter Buggenhout

Hi @Ahmed Daoud,

In Jira cloud, when you right-click on a card on a board, you get the option to just add flag to the issue (card):

Screenshot 2023-05-30 at 18.52.00.png

The card is displayed with a yellow background colour on the board and with a small icon of a red flag. In the issue detail view, that same flag is displayed next to the status dropdown:

Screenshot 2023-05-30 at 18.52.41.png

To remove the flag again, right click the card again from the board and select remove flag.

Hope this helps!

All comments

Walter Buggenhout

Hi @Ahmed Daoud,

In Jira cloud, when you right-click on a card on a board, you get the option to just add flag to the issue (card):

Screenshot 2023-05-30 at 18.52.00.png

The card is displayed with a yellow background colour on the board and with a small icon of a red flag. In the issue detail view, that same flag is displayed next to the status dropdown: