Can't publish workflow according to Atlassian guide

Question

Hi !

I have on premise workflow I’d like to import to my cloud instance.

I’m following this guide
https://support.atlassian.com/jira-cloud-administration/docs/import-and-export-issue-workflows/

Fifth step from the Guide says, I should select App Type

Ensure 'App Type' is listed as 'Not a Plugin.'Actually, there is no App Type drop down on the Publish new app page.

If I just ignore this instruction, I have App (which is private).

Now, I’m trying to Import workflow.
(Workflows > Add workflow > Import from marketplace)

I'll search for workflow. I can put my workflow name there or id of the application
there are no result there.

If go through my application, I go through View app,
I can select a button Get it now.

I select Cloud and again Get it now
The result is screen with message Looks like you took a wrong turn.

How should I proceed ?

Andrej Had · Answer

Hi Dirk.
Thank you, I've already did that.

In the mean time, I'm asking the community for the solution.

Maybe there is known workaround.

Dirk Ronsmans · Answer

Hey @Andrej Had ,

If the instructions on the official documentation are no longer valid (which can happen over time) you can always report it through a support ticket.

You can raise that on https://support.atlassian.com/contact

Or at the bottom of the page there is a "provide feedback about this article" link