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How to update parent in automation, when children issue deleted?

Anty Zhang

I'm trying to update parent(epic link / parent link), when I delete an issue. below is my automation rule.

But I got error when I try to delete a story "AAAA-19" and it has an epic link "AAAA-16".

below is the audit log. (10451 is my project)

Seems automation is trying to exclude current issue when I use JQL to find parent, but the child issue has been deleted, so JQL can't find it, and then throw exception.

how to resolve this?

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John Funk

Hi Anty - Welcome to the Atlassian Community!

So are you just trying to handle the scenario when the Epic itself is deleted? If so, then just add a Condition for Issue Type - Epic under the trigger.

If you are deleting a story under the Epic, I don't think want/need anything to happen. That would take care of it.

Anty Zhang

Hi @John Funk ,

Actually, I want to handle below scenario:

- When child issue deleted, I want to edit its parent issue's custom field.

The parent--->child relationship is not only for epic--->story/task, but also for story/task--->subtask and other hierarchies which we defined in JIRA roadmap.

John Funk

And what are you trying to update in the parent?

You might try a Branch for Parent then action for Edit Issue under the branch.

Then for the field you want to update, use {{triggerIssue.Custom Field}} for the value of the custom field you want to copy up.

Anty Zhang

As you can see in my question, "For JQL" part is a "Branch"

In this Branch rule, there is a "Parent" in "Type of related issues", but it only works for sub-task, so I can only choose "JQL" to find the parent, and then error happend, the JQL which run on backend has error.

Alexandru Bartic_ob5lca

I had the same problem with that error in JQL branch on deleting issue and I wonder if you could find a solution.

John Funk

Hi @Alexandru Bartic - Welcome to the Atlassian Community!

Can you create a new question please and include a screenshot of your rule and the trouble you are having in that one please?

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