how to drag the tickets from top to bottom in kanban board column?

Question

Hi 
Let me know that I need a permission to drag tickets from top to bottom or rearrange the order of tickets in a status or column in kanban board.

In one of my project of Kanban, I'm unavailable to drag or rearrange the the tickets according to my wish, I want to arrange them as my wish, for this do I need any permission.
I'm an Admin.

vivek jira admin · Answer

hi @Manoj Kumar Gangwar we have all that permissions, even though Im unable to drag the tickets up and down.

Manoj Kumar Gangwar · Answer

Hi @vivek jira admin ,

Welcome to the Atlassian Community!

Check your board filter to make sure that you have an Order By Rank at the end of it. You must have that to be able to drag tickets vertically.

If that's okay, then also check to make sure that you have Schedule issues permissions in the Permission Scheme for that project.

You cannot move between statuses in the same column. Moving tickets vertically only changes the priority of the tickets.