Jira Automation - Get the User email from the User Id

Question

We are building an automation as explained in this post here.

After managing users in a list to get them only once, we just remain with the User Id information.

Now we need to send them an email, but we didn't find any API to retrive the email of the user from the Id.

Do anyone has an advice?

Andrea_Lawrence · Answer

@albanoandrea did you ever figure this out?

albanoandrea · Answer

We can't use emailAddress function because after we manage the list of user we lose everything except the user Id.

I didn't want to make the question too heavy since the same automation is in the linked posto, anyway here on a copy of the current automation.

As you can see at the end printing {{distinctWatchers}} print the user id, while printing {{distinctWatchers.emailAddress}} doesn't print anything.

After each step I'm sending an email to me to verify that the variables are ok.

Since there are 3 jiras with 2 different watcher only, the variable varWatcherList is an array with 3 elements.

After the second step the 2 watcher are correctly extracted.

In the second part of the jira I want to dinstict the watcher.

For every watcher I send to me this email, but the emailAddress and displayName is empty

Here the result for the 2 watchers.

So, what I miss is to extract the email address because the last step is this:

And emailAddress is always empty.

John Funk · Answer

Hi @albanoandrea

Can you share your rule here? Are you using the .emailAddress function at the end of the field?