How to set notification on Teams for email incoming issues?

Question

Hi,

our Company started to use Assist/Halp ticketing system because our users easily use Microsoft Teams. How can I set a Teams notification (on Assist app) when a user opens a new issue by sending email?

Thanks

Manoj Kumar Gangwar · Answer

For getting notification in a team Channel, you need to click on Connector >> Search JIRA Connector >> Copy webhook URL. and Paste that URL in JIRA webhooks. Insert JQL >> Select Issue Update, Issue Create event .  For the project which you select in JQL , for that project Issue Notification starts coming in that channel.