I want to make Field level events in Jsm incident form before creation.

M.guru Moorthy

Hi,

I want to make field level events like on change, Hide/view fields based on another fields etc., but I came to know there is no OOTB solution available.

Is there any free custom app/ No cost app available in market to achieve the above mentioned requirement in Jira service management??

John Funk

Hi Guru - Welcome to the Atlassian Community!

If you create a Form, you can implement conditional Sections which show fields based on the values of other fields. And the new shown fields can be marked Required. 

The ability to create these forms comes OOTB with Jira Service Management.