nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Slack Integration: Jira link added using Slack workflow is not unfurled

Bill Martin_5h2os7

We use a Slack workflow for async standup/updates. When users add a Jira key/link to the workflow it is not showing up (says "Log in with Atlassian account"). But when dropping in the key/link as a usual message it does unfurl properly.

Jirabot is invited to the channel.

Is this a permission issue?

Accepted answers

Christopher Maxwell

Hi @Bill Martin , welcome to the Atlassian Community!

Would you upload a screenshot of the place you are inputting the Jira key/link in workflow and seeing the message?

-- Christopher

All comments

Christopher Maxwell

Hi @Bill Martin , welcome to the Atlassian Community!

Would you upload a screenshot of the place you are inputting the Jira key/link in workflow and seeing the message?

-- Christopher

Bill Martin_5h2os7

url unfurls when added directly to channel (not in workflow).png url not unfurled when dropped into workflow.png workflow form.png workflow start.png

Bill Martin_5h2os7

See added images (I tried a few times earlier but turned out I was closing tab before images uploaded).

Christopher Maxwell

Hi @Bill Martin , thanks!

I'm not familiar with Slack workflows. It looks like some type of automation? Or, are you using Workflow Steps for Jira?

Since regular Slackbot has access to Jira, I'm thinking the permission/config issue lies within the workflow tool.

-- Christopher

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud

slack