Adding If/Else to Notification Email Subject Line

Refinement Services Support

In Jira project automations how can I add a logical statement to an email subject?

For example, add "URGENT" to the subject line if {{issue.priority.name}} = "High"

 

Is this possible?

 

Thanks

 

Neil

Mikael Sandberg

Yes, that is possible, all you would have to do is create a global variable for the summary field and then use the if/else to define the summary. You can then use that smart value in the send email component, something like this: