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Run an automation for a username search - mention in last comment

Leslie Fluri

Hi!

I am working on creating an automation that will create a comment when a user is mentioned. So far the automation is running, but it is checking EVERY COMMENT in the issue for the username. I only want it to check the most recent comment for my variable.

What is the JQL I could use to run my rule and only return my action when the username is commented in the MOST RECENT comment only.

Accepted answers

Karim ABO HASHISH

hi @Leslie Fluri

Welcome to the community.

I would propose creating a SMART value to get the last comment and then process it later in your automation flow.

{{triggerIssue.comment.last.body}}

Let me know how it went for you and if you have any further questions.

Cheers,

Karim

All comments

Karim ABO HASHISH

hi @Leslie Fluri

Welcome to the community.

I would propose creating a SMART value to get the last comment and then process it later in your automation flow.

{{triggerIssue.comment.last.body}}

Let me know how it went for you and if you have any further questions.

Cheers,

Karim

Leslie Fluri

Thank you @Karim ABO HASHISH !

I implemented that SMART value in the picture below and it seems to not be working - so I have a feeling I implemented it wrong - would you mind giving me your opinion.

Karim ABO HASHISH

hi @Leslie Fluri

Could you please try with Contains Regular Expression instead of contains (check below screenshot). Also use the account id only without any strings.

Let me know how it went for you.

Cheers,

Karim

Leslie Fluri

I believe that worked - thank you very much for the help!!

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