Custom Status in category Done not recognized by Sprint Report

Paweł Partyka

I have a problem setting up a project.

I need to setup a custom status "Review" for the work that requires review of the team lead before being moved by Lead to "Done" or moved back to "To Do" queue.

I wanted it to be seen by Jira in "Done" category, to easily separate it from work that is still in progress.

However, when I complete the Sprint, the work in "Review" is still seen as incomplete work.

I've double checked the status setup and workflow for tasks, but everywhere is shows that "Review" status is in "Done" category, but report does not reflect that.

How can I make that Jira understands "Review" status on par with "Done"?

Walter Buggenhout

Hi @Paweł Partyka,

In order to be considered as a Done status, your reviewed status must be mapped to the rightmost column of the board. That is how the board (and related reports) determine what work should be considered done, regardless of status category.

Any issues that are in another column of the board are considered incomplete.

Hope this helps!