Hello,
I am trying to figure out a way to identify jira's created by email. I want to automate a response email to the reporter, add labels/components to the jira, and assign it to a sprint and team. I tried creating a automation based on create ticket with a jquery "description ~ "/created via email received from/" and then had it send off an email with the jira key and description details. This was moving slow and this query was running on all jira's created instead of just jira's created via email. Is there anyway to identify which jira's were created via email outside of the text that appears in the description field (created via email received from)? Thank you.