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How to create a report on medium time issues stay on a state?

Jose Miguel Hurtado Escobar

I'm trying to build a report where I can easily understand the medium time issues stay on each status on a monthly time frame (sprint). The objective is to identify what part of the process is not working and fix it, increasing effiency on the operation.

I'm looking to create it on the dashboard section graphically if there's a way.

Hope somenone could help me.

Cheers.

Accepted answers

Emre Toptancı [OBSS]

Hello @Jose Miguel Hurtado Escobar

I can recommend the app Timepiece - Time in Status for Jira built by our team at OBSS. It is available for Jira Server, Cloud, and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.

tisCloud_StatusDuration_LeadTime_with Estimates.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate average, sum, median, and standard deviation of those durations grouped by the issue fields you select. For example total in-progress time per Vertical or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Timepiece - Time in Status for Jira

EmreT

All comments

Madhu_RVS

Hi @Jose Miguel Hurtado Escobar

Not sure if this can be achieved out of the box.

If you would be interested in a mktplace app, you can try our addon:

Time in Status Reports

The add-on provides the total time and avg time for each status in the issue lifecycle.

You can also create a Dashboard gadget out of it with graphs too.

Also there are 20+ reports in the app which help to meet a wide range of use cases.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS - Total View.PNG

Valeriia_Havrylenko_SaaSJet

Hello @Jose Miguel Hurtado Escobar

As an alternative , I guess you can try Time in Status for Jira Cloud (developed by my SaaSJet team) with 7 types of status time reports can help you with this.

For your need we have Average Time report that shows the average time issues have been staying in statuses during a specific period.

How our report looks like:

Знімок екрана 2023-05-18 о 14.34.29.png

Add-on has a 30-day free trial version and free up to 10 users.
Please, let me know if you have any questions.

Hope it helps,
Valeriia

Mehmet A _Bloompeak_

Hi @Jose Miguel Hurtado Escobar

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. It has median calculation support too.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Average Time in Status by Sprint report.

This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
You can set different duration formats.
You can export reports in CSV file format and open them in MS Excel.
You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

Emre Toptancı [OBSS]

Hello @Jose Miguel Hurtado Escobar

I can recommend the app Timepiece - Time in Status for Jira built by our team at OBSS. It is available for Jira Server, Cloud, and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.

tisCloud_StatusDuration_LeadTime_with Estimates.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Timepiece - Time in Status for Jira

EmreT

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