I created an automated query where it states whenever this ticket is in a specific status and the ticket has not been updated more than 30 days, this ticket shall be marked completed with a comment: "No response from a client".
Below is the query:
status = "Resolved by Tech" AND updated <= "-30d"
For some reason, Jira Software automatically mark the ticket as completed with a comment once the status is set to "Resolved by Tech" and the ticket has been updated way less than 30 days.
What's wrong with this query?