I created an automation rule that works flawlessly when a new sprint is created, a task and subtask is created. However, it started duplicating the task and subtask mid month for no reason and there are no triggers from the rule created?
Hi @Yufang Vangaasbeek
I notice in your rule details that the "Allow Rule Trigger" option is enabled. Do you have another rule which is creating the sprints...which then in turn triggers the rule creating the issues?
And...are there multiple Scrum boards in this same project, each of which could be triggering the rule?
Kind regards,Bill
Can you post a screenshot of the audit log around the time the automation created the second task and subtask?
It would give me a bit more information to work off of.
Looking forward to hearing from you.
KR,
Ash
@Ash Yadav See attached!
Thanks!
Not a whole lot to go off of here, but it fired the same rule successfully which leads us somewhere.
Any chance you could post the automation rule so I can look into it a bit more?
Maybe there is something there causing it to fire twice.
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