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No longer able to export confluence cloud space to CSV

Peggy Creek

I am an admin of a space and I no longer have the ability to export the space to the csv format. I was using this functionality to import spaces into a separate confluence instance. Is this functionality no longer available?

I only see HTML, XML and PDF options for export - see below

Confluence space export options.png

Accepted answers

marc -Collabello--Phase Locked-

Hi @Peggy Creek ,

This is strange, as Atlassian announced the new CSV export just recently: https://community.atlassian.com/t5/Confluence-articles/Backing-up-or-restoring-a-single-space-Use-the-new-CSV-space/ba-p/2351648 .

My recommendation is to contact support directly.

All comments

marc -Collabello--Phase Locked-

Hi @Peggy Creek ,

My recommendation is to contact support directly.

Barbara Szczesniak

@Peggy Creek and @marc -Collabello--Phase Locked- I just checked, and the CSV option is missing in my instance as well. I'm sure it was there when I checked after the announcement you mention was posted.

Does anyone else have this experience?

Peggy Creek

One thing I did discover was that I successfully exported a space using the XML option and was able to import that space into confluence cloud.

Andy Heinzer

Hi,

Yes, there was a problem with this particular feature rolling out, as a result many sites that had this new feature might not currently have it available. We can still manually re-enable this, but to do so manually, we need to create a support case in order to track this. That support ticket needs to be created with the specific site in question where you want to see this feature.

https://support.atlassian.com/contact to create these.

If you have any problem with creating that support ticket, please let me know the specific site where you want to see this feature and I can create this support ticket on your behalf.

Cheers,

Andy

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