Hi, everyone! I have issue with a Jira company-managed project: my backlog page is just continuously loading without any result: There are lot of errors and warnings in the console: And same for the Workflows settings page of the project: it is blank and a lot of stuff in console. How can I fix that problems?

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Backlog and Workflows are not working

Aresenka

Hi, everyone!

I have issue with a Jira company-managed project: my backlog page is just continuously loading without any result:
Снимок экрана 2023-05-14 в 18.42.37.png

There are lot of errors and warnings in the console:
Снимок экрана 2023-05-15 в 19.12.51.png

And same for the Workflows settings page of the project: it is blank and a lot of stuff in console.

How can I fix that problems?

Accepted answers

Kishan Sharma

Hi @Aresenka

Welcome to the Atlassian Community!

It possible that your site was affected by partial outage between 2023-05-15 02:40 UTC to 2023-05-15 04:09 UTC, for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, and Atlas. The issue has been resolved and the service is operating normally now. Refer more details on this link..

Can you confirm if you are still facing issues ?

All comments

Kishan Sharma

Hi @Aresenka

Can you confirm if you are still facing issues ?

Aresenka

Yes, I faced this problem yesterday and it was not solved since then. Right now I can not see the project's board, workflows, backlog (and maybe something else, I didn't check every page of the project).
I don't think it was affected by that issue you mentioned, because it's more than 24 hours rn I am struggling from this bug.

Kishan Sharma

Thanks for confirming. It could be browser specific issue as well. Do you experience the same behavior on other browsers ? Also, is this happening just for you or your colleagues as well ?

Aresenka

It is browser specific: everything works when I use Safari.
Usually I use Chrome. Restarting browser didn't help as well as restarting my laptop.
I will ask my team if they have the same issue at Chrome (but they are using Windows).

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