Automation: changing subtasks' status according to parent issue

Aleksandra Gregec

Hi,

I have multiple rules that allow me to create subtasks automatically when an issue transitions from one phase to another. I want these subtasks to have the status of the phase/column they are created in (the one they transitioned to).

 

For instance:

I have phases 'to do' - 'in progress' - 'done'

When an issue transitions from 'to do' to 'in progress', certain subtasks are created.

I want them to have the status 'in progress' and not 'to do'.

 

I tried having the status copied from the parent issue when the subtask is created. but it did not work (error: Could not find your configured field, it may have been deleted?). I also tried having it as a new action (edit fields - status - copy from parent issue), which also did not work.

 

Thanks in advance!

JM Perrot

Hello @Aleksandra Gregec 

On your subtask's workflow, there is a transition between the "To do" status and the "In progress" status ?

• If yes, there is a condition on this transition ?
  • If yes, the "Atlassian add-on" has access to this transition ?
    • If no, please add this one (conditions -> Any project role -> Atlassian Add-on)
    • If not, is it possible to look at your workflow or/and your rule?
  • If not, is it possible to look at your workflow or/and your rule?
• If not, please add the transition between these two statuses