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Difference in JQL results between Server and Cloud,

Su Wainwright

We migrated from Jira Server to Cloud over the weekend.

I'm trying to rebuild some filters and although the tickets are identical, and I cut and pasted the JQL, I'm getting a different result on Cloud to Sever. The Server query is correct and returns three items, the Cloud query returns only one.

This is the Query

project = Meerkat and issuetype = "Client Requirement" and labels = "DOCUMENTATION" AND status != Cancelled AND status != "Rejected/Withdrawn" AND issueLinkType != "is verified by"

Does anyone have any ideas?

Accepted answers

JM Perrot

Hello @Su Wainwright

Did you verify that all your links, fields and contexts were imported? If not, do you have the same permissions?

All comments

JM Perrot

Hello @Su Wainwright

Did you verify that all your links, fields and contexts were imported? If not, do you have the same permissions?

Su Wainwright

Indeed I did. Links, fields and contexts are identical. And I have full admin rights on both systems.

Although what I think 'context' is might be different to what you think. Could you explain?

JM Perrot

And on the fields of your request, on your three issues, is there no difference?

Have you try to create another issue that complete all requirements of the query to test it?

Su Wainwright

Yes I have and it appears on Server and not on Cloud.

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