Hello
I've followed other tickets to see if I can solve this, however, I feel I am hitting brick walls. Our organisation has multiple projects under a single tenancy. Let's call them X and Y.
X is the main project that everyone has access to and is used for general support. However, Y is more specialised, requiring only a sub-group to access due to the nature of the content. On occasion, I may want someone from project X to mitigate a ticket in Y. However, I only want the X user to access a specific ticket in Y and only that ticket. They should not be able to browse all of project Y.
Suggestions?
