Hi
We really like the Confluence platform. It gives our teams, service providers and clients an engaging way to share and access product and company information.
However, the cost model of apps is preventing us from using it to its full extent. We are actively limiting the amount of users that has access to Confluence because each app we install is priced based on the full Confluence user base, even if only one or two users need to use it.
For example, only one or two users in our teams need to use a Latex plugin to update technical formulae. No other user, either internal or external even knows that we have something like Latex to write formulae yet we pay for their access just because they are base Confluence users.
Adding to this is the amount of functionality that is outsourced to 3rd party apps. Latex being a classic example. Most modern markdown editors have this included as native functionality, no add-ons, no increased costs. Yet, with Confluence, even simple functionality that we believe should be native and included, e.g. document review workflows, are outsourced to 3rd party providers. This makes the cost of deploying a full Confluence solution a bit of a blank cheque and a cost risk for our business.
This is a real problem for us to the extent that we are considering moving to a different platform all together. Something that will definitely not be optimal since a lot of effort has gone into creating content. As we grow and onboard more of our service providers and clients, we would however likely have to do this.
Is there a way that we can rather only pay per user of an App instead? Is this an issue for other users?
Regards
Paul Nel
CEO, 7SecondSolar
